Mike Charles's Contact Details

Mike Charles's Company Details

Maximise IT Solutions Ltd - Tomorrows Operational Excellence Today

Bristol, Virginia, United States • 51 - 200 Employees
Information Technology and Services

SmartFlow Software transforms real world processes involving complex analysis, subtle judgements, creative problem solving, and personalised customer care. Maximise IT Solutions provide professional IT services including application development and application maintenance services (AMS). SmartFlow Factory rapidly delivers expert configured automation solutions, assembled from prebuilt components for economy of scale.The SmartFlow Platform is a Maximise IT Solutions application, which won the Queen's Award for Enterprise: Innovation. SmartFlow uses innovative technology to make it easy to:Rapidly automate complex processesImprove decision makingSeamlessly connect people, processes, and technology. SmartFlow is best suited for digital transformation of complex processes. It is usually selected for processes that involve multiple human touchpoints and complex decisions that need to be made.  SmartFlow drives each step of the process, automating tasks when advantageous and supporting humans with the tasks that they do best (e.g. providing caring customer service or dealing with unexpected circumstances).​Use cases include: Customer onboardingComplaints and redressLending and loan collectionsMortgage originationInsurance claims handlingInsurance brokerageSubject access request processing