Mike Hikes's Contact Details

Mike Hikes's Company Details

American Wireless

Arlington, VA, US • 100 - 249 Employees
Wireless services

American Wireless is a rapidly expanding wireless retail and services company targeting the no contract wireless sector. American Wireless was born in Arlington, VA in 2009, formed in an environment hostile to new entrants and in a market dominated by the large four carriers that together controlled over 90% of the wireless market. From its humble beginnings as a retail kiosk in the Tysons Corner Mall in McLean, VA to its expansion into national distribution, American Wireless has gained a reputation for being the first to bring the latest products to a tech-savvy audience and an in-depth knowledge of the mobile communications and broadband industry. At American Wireless we bring new options to the customer by leveraging technology. From smartphones, sim cards, hotspots, accessories and all the way through the technology value chain with our support services suite of products, we believe technology can empower our customer's life.We strive to discover, review and bring underserved customers the newest and most exciting options in wireless today and back them up with our promise of fanatical support. In many ways you could say our main product is customer support. It's what we work on the hardest and nearly 95% of our staff is in some way dedicated to this process. Beyond fast speeds with 95% of our services processed under 15 minutes of customer submissions and our amazing proprietary CRM platform that allows us to serve our customers efficiently.