New technology can empower innovation and business growth. However, tools alone don't make a carpenter. It is the process of selecting, implementing and adopting technology that separates success from failure. First Plan helps its clients plan and implement customer relationship management (CRM) tactics, technology and skills to achieve long-term competitive advantage in finding, winning and retaining customers. We are partner certified with all leading CRM technology and have over 18 years experience in all aspects of CRM project management. Please contact us to discuss your needs and goals. Cordially,Michael Johnson,President