Pointel specializes in improving customer experience by building world class contact center solutions. Pointel has provided contact center solutions to fortune 500.With over 500+ Contact Center Solutions and deployments, Pointel is pleased to serve Private and Public institutions (fortune 500/2000 companies) across industry vertical in installation, configuration of components, application development, deployment and maintenance of Genesys Customer Experience Platform trusted by 4,600 Customers across 80 countries in the world.