professor emeritus at Centre for Management of Technology & Entrepreneurship - Toronto, N/A, CA
The Centre's focus is the Canadian Financial Services Industry ("FSI"). Members of this industry rely almost completely on the effective use of computers and communications systems in their core business activities. To meet global competition, the members of this industry need to conduct research into what technology they will require to differentiate themselves from their competitors and to ensure that continuous productivity improvements are realized while customer satisfaction and loyalty grows. Our main source of success are our people, the brightest and most promising students, research fellows and professors.