At Imbibe skills we aim to assist service oriented organisations to enhance their overall customer experience and achieve business goals. We solve organisation's training needs by identifying areas of focus, custom design training modules and use creative tools of training. Our experiential learning methodology makes participants engage firsthand in what its like to be a customer and self asses pitfalls in their service. We then introduce core elements of effective customer service and on ground application of our concepts. Our training is conducted in Hindi and English- depending on the need of the business and the audience's proficiency. Our personal effectiveness modules are highly regarded workshops that will help individual confidence levels, personality development intern effecting customer engagement at shop-floor level.