QI specializes in providing mystery shopping services for the hospitality industry. We enable our clients to monitor and continually improve their operating performance.Quality Improvement International (QI) is a Norwegian registered company founded in 2002, specialized in providing quality assurance services for the hospitality industry. Our tailormade service performance solutions enable our clients to monitor and improve their operating performance in order to successfully manage the customer experience. QI conducts more than 1700 evaluations yearly, and is the leading Scandinavian quality assurance provider to the hospitality industry.