Purplecloud is a Unified Platform for Digital Transformation, its capabilities include Conversational AI Platform for Intelligent Chatbots, Conversational Engagements Automation, OmniChannel Customer Engagements, Conversational Marketing, Live Chat, Audio/Video Chat. Purplegrids Cloud enterprise strength, proven technology is capable of scaling to deliver both the exceptional customer experience your users demand and robust business continuity to secure your organization's future.