Neha Nenwani's Contact Details

Neha Nenwani's Company Details

Zykrr is an omnichannel experience management platform providing ongoing actionable insights for both your customers as well as your employees. Using Zykrr, you can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities leading to tremendous business growth.The customers generate the need for your product that leads you to establish an ecosystem around them, your company. The architecture requires to maintain a fruitful relationship with your customers to continuously seek a healthy business from them. The regularly increasing customer database requires support from a fast, sturdy, and efficient tool not just to generate resourceful data from the customers but also to convert them invaluable insights for seamless scaling of your business. A revolutionary tool - robust analytics - intelligent reports, Zykrr, will make the difference.Modules:Zykrr's patent-pending (US, EU, IN) feedback and retention platform, is designed and architected to:* Serve as an end-to-end platform with integrated feedback module across multiple customer touchpoints, real-time analytics, text analysis, escalation management, tag management, and sentiment analysis* Completely customized to meet your unique enterprise needs* Covering multiple level drill-downs to the lowest level, flexible filters, display options, department-level analysis* Customised look and feel reinforcing the listening care by your brand* Predictive analytics to reinforce the top action priorities* Close-the-loop case management system to win your customers back* Social media sentiment analysisAt Zykrr, we provide you with a total feedback and response management solution for your customer experience and employee engagement journey.Listed as Top 20 Customer Experience Solution Provider- Indiahttps://www.cioreviewindia.com/magazines/cem-special-june-2019/#page=14Please write to us at kanchan_khera@zykrr.com for a demo.