Neil Connett
Head of Cloud Operations & Service Delivery, Deputy Director of IT and Digital at Ofwat - Birmingham, N/A, UK
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West Midlands, England, United Kingdom
Ofwat
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As the economic regulator of the water sector in England and Wales, Ofwat's role is to help the sector build trust and confidence with customers, the environment and wider society. This means: provoking, challenging and where appropriate leading the sector, to ensure it has clarity on what customers and society expectoverseeing how the sector is performingseeking assurance that service providers are acting efficiently, on the basis of good information, a good understanding of the responsibilities and relationships they have and that they are maintaining a mature relationship with Ofwatbeing ready to step in, if service providers fall short using the right tools from our available toolkit to achieve the best results acting clearly and predictably