At Fedden USP we use the tried and tested improvement techniques from best-in-class companies, such as Lean from the Japanese automotive industry combined with innovative thinking from the UK's Design Sector, to evaluate the way businesses are run. We help these businesses improve service levels, productivity and increase innovation, which ultimately increases bottom-line profit.We help businesses improve their bottom line profits by helping them improve productivity, service levels and also the levels of innovation within their product offerings.We use a unique combination of process improvement techniques such as Lean from the Japanese automotive industry combined with innovative thinking techniques from the UK's design sector. This allows companies not only to improve their productivity but also increase the levels of innovation within their business and products.We work with the Directors and Senior Managers to identify the correct direction for the business in order to secure future profitability and growth.We then work with staff that operate the processes on a daily basis to help them to identify where the opportunities are, and then implement the improvements. We put a big emphasis on fun, and we use a range of games and business simulations to get the message across and ensure that people enjoy being part of the improvement workshop.