Nicholas Kiefer

Secret Shopper at Ellis Property Management Services - Irving, TX, US

Nicholas Kiefer's Contact Details
HQ
972-256-3767
Location
Spanaway,Washington,United States
Company
Ellis Property Management Services
Nicholas Kiefer's Company Details
Ellis Property Management Services logo, Ellis Property Management Services contact details

Ellis Property Management Services

Irving, TX, US • 100 - 249 Employees
Real Estate

For over 35 years EPMS has been helping multifamily housing companies evaluate their sales and marketing effectiveness through our Apartment Mystery Shopping, offering participation in our nationally recognized Quarterly Benchmark Comparison report. In addition, we have the Resident Feedback (Survey) as part of our newest vision of providing our clients with insight into the Voice of the Customer. Using a multiple-step process that captures the Customer Experience as a whole - from objective technique (shops) to subjective feedback (surveys) to the most driving force in buying decisions, emotional impact (social media) – Ellis offers customers easily attainable solutions that drive true customer loyalty, resident retention, and ultimately profits. Based upon proven NPS (Net Promoter Score) methodology as developed by Bain & Company, we identify how loyal your residents are and how likely they are to recommend you to others and to remain a resident at your community. The program also incorporates our years of research into generational characteristics and behaviors, to help customers best get to know their resident and what impacts their buying decisions. Ellis is your only source for this fully integrated solution. We're not JUST a shopping company! We are here to help you understand and respond to the Voice of the Customer, helping you gain clearer insight into the Customer Experience on a day to day basis.

Apartment Mystery Shopping Resident Surveys Resident Retention Ellis Benchmark Report Apartment Leasing Training Apartment Ratings and Reviews Real Estate Real Estate Agents and Managers
Details about Ellis Property Management Services
Frequently Asked Questions about Nicholas Kiefer
Nicholas Kiefer currently works for Ellis, Partners in Management Solutions (EPMS).
Nicholas Kiefer's role at Ellis, Partners in Management Solutions (EPMS) is Secret Shopper.
Nicholas Kiefer's email address is ***@epmsonline.com. To view Nicholas Kiefer's full email address, please signup to ConnectPlex.
Nicholas Kiefer works in the Real Estate industry.
Nicholas Kiefer's colleagues at Ellis Property Management Services are Francis Chow, Hugh Sanders, Ronald Malippa, Marcus Hayes, Leslie Webster, Jessica Carter, Courtney Hackney and others.
Nicholas Kiefer's phone number is 972-256-3767
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