Nicole Edwards

WFO Senior Site Specialist at Missionside Inc - Washington, DC, US

Nicole Edwards's Colleagues at Missionside Inc
Marc Hillman

Vice President of Workforce Management

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Brian McCurdy

Director Of Operations

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Melinda David

Lead Trainer

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Camella M.

Workforce Optimization Senior Site Specialist

Contact Camella M.

Del S.

Manager of Analytics, WFO Capacity Planning Specialist

Contact Del S.

Frank Torres

Recruiter

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Crystal Beder

Customer Service Representative

Contact Crystal Beder

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Nicole Edwards's Contact Details
Email (Verified)
***@missionside.com
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Mobile Number
(XXX) XXX-XXXX
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HQ
N/A
Location
Nashville, Tennessee, Estados Unidos
Company
Missionside Inc
Nicole Edwards's Company Details
Missionside Inc logo, Missionside Inc contact details

Missionside Inc

Washington, DC, US • 100 - 249 Employees
Management Consulting

MissionSide was founded in 2014 with the singular goal of creating and providing superior customer experiences for mission-oriented government and commercial organizations. MissionSide specializes in the integration of all aspects of customer experience from development of the fundamental customer experience strategy, enabled through user-centric digital products and advanced contact center services, to employment of emerging artificial intelligence-based technologies. MissionSide strives for outcomes that create consistent, successful and efficient constituent messaging and customer interactions for Agency programs through the customization of AI-based digital technologies and tools, and advanced contact center operational management process.

Call Center Operations Staffing Project Management Work Force Optimization Work Force Training Quality Management Risk Management Schedule Management Earned Value Management Technology Implementation Process Improvement Security Management Customer Relations Business Strategizing Customer Experience Digital Transformation Artificial Intelligence Digital Product
Details about Missionside Inc
Frequently Asked Questions about Nicole Edwards
Nicole Edwards currently works for Missionside Inc.
Nicole Edwards's role at Missionside Inc is WFO Senior Site Specialist.
Nicole Edwards's email address is ***@missionside.com. To view Nicole Edwards's full email address, please signup to ConnectPlex.
Nicole Edwards works in the Management Consulting industry.
Nicole Edwards's colleagues at Missionside Inc are Marc Hillman, Brian McCurdy, Melinda David, Camella M., Del S., Frank Torres, Crystal Beder and others.
Nicole Edwards's phone number is N/A
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