Nikit Sharma
customer success manager and reporting architect at inQuba - Johannesburg, Gauteng, South Africa
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inQuba
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Formed with one goal in mind – exceptional enterprise customer experience (CX) orchestration – inQuba powers the customer experiences and engagements of leading brands across the world. inQuba's Software-as-a-Service platform drives customers to desired outcomes using its proprietary event-driven context mapping, single view of the customer, journey management tools, omni-channel engagement, campaigning and voice-of-the-customer technology. Allowing you to listen to your customer's voice anywhere, at any time, in any media, inQuba allows you to go beyond the voice of the customer to gain strategic insights. This learning paves the way for meaningful conversations with customers, and empowers you to navigate the customer journey, actively engaging in their story.