Niraj Goel's Contact Details

Niraj Goel's Company Details

SmartBots

Austin, Texas, United States • 11 - 50 Employees
Information Technology and Services

AI-powered chatbots (conversational interfaces) are changing the way enterprises communicate with the employees, customers, and partners. We at SmartBots, helps enterprises build and manage AI-powered conversational interfaces in the enterprise ecosystem to improve the engagements and user experience. The SmartBots platform can be used by enterprises to build conversational user interfaces, chatbots and virtual assistants for a variety of use cases. It offers integration into chat interfaces such as messaging platforms, social media, SMS, website chat, etc and enterprise systems such as Salesforce, SAP, or similar. It offers several modules that heavy lifts most of the complex BOT building functionalities and needs. The platform offers pre-built templates, enterprise connector configuration capabilities, and omnichannel integration features. The SmartML and SmartAI modules ensure enterprise specific language learning and artificial intelligence capabilities.