Niraj Joshi's Colleagues at Dynamic Elements AS
Niraj Joshi's Contact Details
Dynamic Elements AS
Niraj Joshi's Company Details
Dynamic Elements - Always learn, always teach – Always earn, always reach Dynamic Elements focuses on consulting services for personal and digital customer interactions. We do management consulting focusing on strategy, organization, and process and deliver full system implementation lifecycle services. Customer experience and user experience is at the center of all we do. Client success is our only KPI. Simply think marketing, sales, service with system support for face-to-face, phone, web, or mobile. Any customer touch point. Then add some intelligence to the dialogs. Challenges we solve: Business Processes Engage customers across channels (web, mobile, phone, email, in-person) for a unified customer experience with increased loyalty to your organization. Streamline customer interactions where your employees are involved. See more effective and productive customer interactions in Marketing, Sales, and Services. Get an overall view and give due attention to the right customers, with the right message, at the right time and in the right channel. Reach customers in arenas your organization does not own. Tap into business opportunities on social media, get sentiment analysis and provide personalized marketing messages. Sales pipeline management and forecasting. Get actionable insight into your sales organization's performance. Execute projects with a methodology that includes business process improvements, your employees, and the technology they will use. Stay up to date with the latest versions of your preferred software. We do operational support, upgrades, and migrations of your favorite software tools. Data & Information Management Build databases that give you actionable insights to improve customer communication with better segmentation, timing, and channel choice. Prepare for a future with fast-growing volumes of data. Connect your systems for end-to-end insights of your value chain. Use the results to improve your sales and operations resulting in increased customer acquisition and loyalty. Visualise your business KPIs with dashboards, real-time reports, and predictive analysis. Share your insights and visualizations with others in your organization. Improve your result/cost ratio. Start-ups and corporate innovation groups As avid tech enthusiasts we help startups and innovators develop products from concept to pilot to release, then further enhancements along their product roadmaps. Got a great idea and a good business case but require scalable and widely distributable Mobile, Web and Cloud technologies? Get in touch!