NIVEDITA PATHAK's Contact Details

NIVEDITA PATHAK's Company Details

Infinia Services and Solutions

Dubai, Dubai, United Arab Emirates • 51 - 200 Employees
Information Technology and Services

Infinia Services and Solutions is a UAE based loyalty management and payment solutions company with a state-of-the-art integrated suite of technology and mobile application services. It offers complete program management solutions across pre-paid, debit, credit and corporate cards. Infinia provides comprehensive customer relationship management solutions for financial institutions, retailers, telecom providers, and other industry verticals.Today's companies have new ways of doing business, new problems to solve, new curves to navigate. At Infinia, we provide turnkey loyalty solutions combined with an integrated suite of technology application and services helping our clients to take advantage of today's 'fluid' business environment and develop innovative ways to meet market demands. Incorporated by an experienced and versatile team of professionals with extensive knowledge, we boast of best in breed understanding of loyalty management, operations and financials with an exclusive focus on customer relationship management.In a short period of time, we expanded our footprint in the GCC beyond just UAE, to Kuwait, Saudi Arabia, Oman, and Qatar. Additionally, we have launched new programs in India, Bangladesh and Sri Lanka that are now positively thriving, and with our ongoing expansion, this year alone; we now operate in five additional countries. We have just entered Africa with a client spanning 18 geographical locations, which would cement our presence across the continent.With over 16 million customers under management, and in excess of 4 million transactions processed per month, we are the largest loyalty company in the Middle East with a total liability under management of more than US$ 25 million, and monthly redemptions of US$ 2 million. We operate a rapidly growing network of merchants, partners and solutions; tier-4 data centers with PCI DSS capabilities, and are in the vanguard of regional advances in mobile, prepaid and e-commerce products.