Norm Crawford's Contact Details

Norm Crawford's Company Details

Text2Drive

Milwaukee, WI, US • 50 - 99 Employees
SaaS

TEXT2DRIVE is the leading revenue-generating customer experience suite and communications software for car dealerships that seamlessly integrates with all major DMS providers. A single sign-on solution with an adaptive mobile-friendly, web-based design that can be used on any device, including desktop, tablet, or smartphone.Unify dealership teams with 17 unique automations that reduce manual communication by 82%. A single communications portal unifies and manages internal and external communication across all departments. See how TEXT2DRIVE™ solved our client's biggest challenges, with real results and key performance indicators of their success:• 35% Increase in CSI Scores**• 76% of 4.7 Million Monthly Messages Are Automated*• Declined Service Reminders Added $6,643/mo On Average*• Service Appt. Reminders Increased Show Rates By 6.5% On Average*• 54% Decrease in Parts Obsolescence• $125 Increase in RO Totals When Video Utilized on Average*• 78% Of Customers When Provided the Opportunity, Pay Their Service Invoice Online*TEXT2DRIVE™ is a full-featured fixed ops customer experience suite designed to fulfill customers' needs for convenience, speed and hands-off customer service. Why TEXT2DRIVE™ Is The Auto Dealer's TOP Choice:• Intelligent lifecycle automation• Speed CheckOut™ mobile bill pay with FraudProtect™• Complete digital MPIs• Interact™ website coupons, live chat, schedule appt. & more• Parts obsolescence interface• Declined services interface• Group chat/employee chat• Video, text and voice communications• Double opt-in for marketing messaging• Hands-free safety recall text message notifications• Vehicle health report alerts• Proudly made in the USA• US-based customer support• TCPA CompliantYour dealership can use TEXT2DRIVE™ to communicate efficiently, increase revenue, and improve CSI scores at your dealership. Request a demo today.