Contact rate was formed in 2014 to be the UK point of contact of an already established and successful call centre in the Philippines. The call centre in the Philippines is operated by a UK national who now lives in the country. This gives us the unique advantage of total control over every process involved in generating our data. In regards to compliance the centre is running in-line with UK regulator guidelines such as Ofcom, TPS and the ICO. Contact rate can provide you with data & surveyed data. All calls are recorded and you will have access to these as we have a fully transparent approach.