Hook helps B2B subscription companies know which customers to focus on and what actions to take to drive faster growth. We watch all aspects of how your customers engage with your team and product to know when things are going well, and when things aren't going as expected. Hook then enables your teams to take action by triggering engagement through emails, gifts and nudges, and we measure what works.By using predictive machine learning, we help your Customer Success teams take the guesswork out of their day to day - and focus on spending their time where it matters.