Owen Pugh

Head of Customer Operations at BuyaCar.co.uk - London, ENG, UK

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BuyaCar.co.uk
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BuyaCar.co.uk logo, BuyaCar.co.uk contact details

BuyaCar.co.uk

London, ENG, UK • 100 - 249 Employees
Automotive

BuyaCar.co.uk is a used car marketplace connecting car buyers with dealer partners to deliver a refreshingly simple car buying experience.Operating since 2002, the business is uniquely expert in online-only car retail. It has pioneered the sale of cars online, removing the hassle for customers of having to visit numerous dealers whilst providing access to over 60,000 vehicles from across the country. For its network of dealers it indemnifies its partners against the distance selling regulations for used car sales.The BuyaCar.co.uk business model handles every stage of the sales process while enabling the dealer to retain 100% of their target margin, driving incremental sales with no additional effort. The dealer proposition is 100% performance based, upgrading the traditional classified proposition of ‘lead generation' to ‘order generation'.Having enjoyed dramatic used car sales growth over recent years, BuyaCar.co.uk has proved what many motor trade observers once said was impossible – consumers will happily buy second-hand cars unseen when presented with the right information. More than this, BuyaCar has a five-star Trustpilot score, validating the fact that customers value the convenience of the service and recognise the quality of the cars available.As BuyaCar.co.uk is part of the Dennis Publishing family of businesses, all cars advertised on its platform are exposed to almost six million visitors to the group's major motoring brands, including carbuyer.co.uk and Auto Express. Research shows that two million of those visitors at any one time are ‘in market' and actively researching a car purchase.BuyaCar.co.uk was acquired in 2014 by independent media business Dennis Publishing Ltd and continues to grow with ambitious plans for 2020 and beyond.See our latest press features: https://www.buyacar.co.uk/press

Online car sales Distance selling Motor retail e-Commerce
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