Responsable de seguimiento y ejecusion de servicios IT at Contacto - Austin, Texas, United States
Contacto is an omnichannel customer service platform with built-in support for chat, calls, social, and messaging. Built for B2C brands, Contacto brings all customer communications into a single conversation, providing the continuous context agents need to deliver more human, personal interactions to every customer, throughout their journey. With more natively integrated channels, including fully featured voice capabilities, brands can streamline their customer support function and reduce overall operational costs.