Pankaj Kumar's Contact Details

Pankaj Kumar's Company Details

OneClick Technologies

Gurugram, Haryana, India • 51 - 200 Employees
Information Technology and Services

OneClick Technologies Pvt. Ltd. is an innovation-driven company focused on the development of software solutions that enable organizations to deliver exceptional customer experiences; thereby, improving CSAT and other customer satisfaction metrics, and that too, at a fraction of the cost. Our intention is to provide a comprehensive suite of products that address the full lifecycle of customer interaction -- from the time one seeks information on a company's product or service, to providing support during the usage of the product.With the help of innovative ideas and technology, we strive to achieve the sweet spot that drives the highest levels of efficiency and customer satisfaction.OneClick solutions deliver knowledge at the edge, empowering customers and agents to address issues in real-time. Our solutions are developed to be delivered through the cloud and across multiple media including web, mobile, and touch-enabled devices; enabling high levels of self-service and seamless flow of information across service delivery points.