Paul Bedford's Contact Details

Paul Bedford's Company Details

Retention Guru

, England, United Kingdom • 3 Employees
Management Consulting

With a master's degree in exercise and health behaviours and a PhD that focused on retention in the gym environment, Dr. Paul Bedford is the fitness industry's leading authority on retention, attrition and customer experience management. Retention Guru helps owners and managers of health clubs and leisure centres successfully improve member retention – even in this tough economic climate. We know you need more of your members to stay longer and quit less frequently. We use data analysis, strategy development and staff training to help your business thrive - not just survive.   We understand that it's tough for health club businesses - the traditional paradigms around cost and service have changed forever. We specialise in member retention using a wide range of approaches that can be specifically designed to help your business.