Paul Fredette

Conversation Analyst at Cresta - San Francisco, CA, US

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Cresta
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Cresta logo, Cresta contact details

Cresta

San Francisco, CA, US • 100 - 249 Employees
SaaS

Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.

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Paul Fredette currently works for Cresta.
Paul Fredette's role at Cresta is Conversation Analyst.
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Paul Fredette works in the Computer Software industry.
Paul Fredette's colleagues at Cresta are Emily Schaefer, Ryan Muir, Morgan Musard, Jasmine Shah, Ashish Agrawal, Andrea Burfield, Chris Reese and others.
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