Paul Williams's Contact Details

Paul Williams's Company Details

City Park Technologies

Glasgow, Kentucky, United States • 501 - 1000 Employees
Outsourcing/Offshoring

City Park Technology Centres Ltd. provides contact centre services within the customer care, sales and technical support arena. We specialise in the provision of inbound, outbound and blended customer contact solutions – all delivered from our three Glasgow locations. In addition to traditional voice communications we can also provide email, SMS, web chat, back office services and white mail services. Indeed for many of our clients we deliver via a combination of channels and services, enabling them to meet the evolving needs of their customers. All of our services can be provided via outsourcing, insourcing or within a hosted contact centre environment – allowing you to select the best delivery model to meet your company's needs. No matter which delivery model you choose, we believe customer contact excellence is paramount. We work closely with every client – paying particular attention to how your business operates and what is important to your customers. We build solutions that are specific to your business and perfectly meet your requirements – all delivered with the minimum of fuss. City Park Technologies is FSA authorised. Our entire business operates under the guiding principles of 'treating customers fairly'. This drives a culture of care from within our team and works hand-in-hand with adherance to regulatory requirements. Ultimately, we provide a quality environment our clients can depend upon with total confidence.