Peter Caplan's Contact Details

Peter Caplan's Company Details

eHealth Systems & Solutions was founded in 2005 to provide telemedicine design, implementation, and management services to hospitals, health plans, and physicians interested in offering virtual consults to patients. Since its inception, eHealth Systems & Solutions has worked with integrated healthcare delivery systems, academic medical centers, FCC funded Rural Pilot Projects, and physician group practices to explore the potential of creating a sustainable business strategy that offers cost and clinically effective telemedicine services for a wide range of patients.Why do it? The primary reason for pursuing telemedicine is that it addresses the triple aim of healthcare reform: • Improving access to specialty care• Improving outcomes by providing real-time intervention and follow-up care• Reducing overall delivery costs (fewer unnecessary transfers and readmissions)Scope of ServicesProject assessment • Identify and evaluate clinical needs and service line opportunities• Create a demographic profile of patient base, employers, and clinical providers• Identify & recruit project champions (clinical, IT, operations, and administrative)• Evaluate revenue potential from insurance reimbursement or subscription fees• Assess network infrastructure and teleconferencing equipment requirements• Survey competitive environment• Analyze historic and current physician referral patterns• Conduct webinars & focus groups to solicit project input from employeesProject Implementation services• Convene stakeholder group and leadership team• Formulate and prioritize project goals, objectives, policies, and procedures• Develop a sustainable revenue model • Create staff FTEs and job descriptions• Conduct vendor evaluation and selection process• Organize user group orientation and training programDeliverables• Equipment and vendor reviews• Provider recruitment materials• Sustainable Business Plan• Program Implementation Guide and Operations Manual• Marketing strategy to include community outreach, social media, and public relations campaign