Phil Tidswell's Colleagues at PORTGroup Ltd
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PORTGroup Ltd
Phil Tidswell's Company Details
THE PORT FITWe are a 100% New Zealand owned company with a focus on marketing, branding, design and print communications. We have successfully maintained solid relationships with a number of clients in local and central government organizations over the last 17 years. The longevity of these associations has been sustained by consistently providing good design solutions and innovative creative and by being approachable and accessible. Our relaxed style is supported by clear methodologies and disciplines to ensure effective delivery of quality design.At Port, we believe that collaboration - the bringing together of different ideas and points of view - is the way to get to innovation. Understanding our clients business is also hugely important to us as it allows us to deliver project communications on target, ‘first time' and in-line with all objectives. Port ensures client relationships have the highest focus in its structure, with account managers empowered to act in the best interests of our clients.Our client relationship philosophy:A commitment to fully engage with clients.Ensuring sufficient time is allocated to researching and understanding the needs of our clients. Initiating and maintaining regular face-to-face contact - weekly catch-up meetings, monthly project meetings, and six-monthly review meetings - to establish a meaningful and productive relationship.Aligning with client's organizational objectives.Making sure that we are ‘speaking the same language' by aligning our objectives and processes with yours – ensuring delivery of services is tailored to client needs.Building relationships laterally.Broadening relationships throughout your organization so there is effective communication and an understanding of your requirements across all levels of your business.Partnering for success.Striving to jointly create and share value. Working mutually on joint initiatives that draw on the resources of both organisations.