Phillip Cochran's Colleagues at Measure-X
Phillip Cochran's Contact Details
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Measure-X
Phillip Cochran's Company Details
Customer service and sales training for Telephone and Power companies worldwide. 888-644-5499Measure-XJanuary 1998 – Present (18 years 5 months)Specialists in the telecommunications and power industries for over 16 years. We provide relevant perspectives, industry-specific customized training, a variety of evaluation and measurement approaches, and processes to develop your staff's professional competencies.We measure the current levels of customer service and sales skills of telephone, power and cellular providers. We provide customer service and sales training to improve those skills. We provide supervisor and management coaching to those industries.How do we customize your training program?Every company has specific needs and training objectives; we involve a variety of tools and approaches to ensure that we clearly understand your needs, desires, concerns, objectives, and related processes in advance of training.• Identify strengths & opportunities for improvement through performance measurement.• On-site interviews with your management team• Pre-Training Questionnaires for key members of management• Planning sessions with involved members of managementCall us today to get a better understanding of how we can help. 888-644-5499Developing Leaders | Coaching Your Staff | Improved Performance | Customer Retention | Conflict Resolution | Selling for Technicians | Relationship Selling | Customer Service Training | Utility | Telecom | Cooperative | Telecommunications