Pia Hanlon-Olsen's Colleagues at Beyond And Back Travel
Pia Hanlon-Olsen's Contact Details
321-951-2017
Beyond And Back Travel
Pia Hanlon-Olsen's Company Details
We are a full service travel agency specializing in both corporate travel management and vacations. Our dedicated corporate travel management team specialized in delivering customized, high touch travel solutions for companies with 10 to 300 travelers. We cover clients across a wide variety of industries, but most of our clients are in aerospace, defense, hi-tech manufacturing, financial services, and technology, including many government contractors. We believe the three most important principles that lead to a successful corporate travel program are proactive and responsive customer support, operational excellence, and cost control. Customer SupportOur dedicated team of business travel professionals have all been around the block. We do not hire junior or inexperienced agents into our corporate team and all of our agents have over 27 years of experience in business travel. Your call is always answered by an experienced agent who knows your account and has the skills required to efficiently handle your request.Operational ExcellenceWe believe operational excellence is a fundamental requirement for the successful implementation of any travel program, not just a nice to have. That's why we have invested heavily in technology, from back office quality control and automation to client facing reporting and online booking tools. Cost ControlManaging travel spend is often a key priority and our experienced team works hand in hand with yours to develop a travel policy that has the right balance between cost and convenience and comfort for your travelers. After that, we take a two pronged approach to ensuring compliance. Each client's dedicated team of agents knows their account and policies and are backed up by technology, including pre-booking quality control tools and post-booking compliance checks and reporting