Customer Support Engineer at Matrix Business Machines Pvt. Ltd - , Ohio, United States
With immense pleasure, we take this opportunity to introduce ourselves as an organization with more than 31 years of rich & varied experience in Designing, Supply, Configuration, Integration and Maintenance of IT Infrastructure and Enterprise-wide solutions to hundreds of Corporate Clients in Pune.MATRIX Business Machines Pvt. Ltd is a ISO 9001-2008 certified organization which has completed 3 decades in existence spanning the entire era of computer generations. Having made a modest start in 1988, we have grown at a steady pace, having gained invaluable experience in marketing and managing IT infrastructure including desktops, peripherals, networking components and servers which has resulted in keeping hundreds of our customers happy. Today, we are a 60+ employee strong company with more than half of its total strength constituting the Customer Support Team. This commitment towards service has made Matrix adopt "Redefining Service" as its mantra.Matrix Offers Services in the following areas: Desktop and Server Management System Integration Consultancy for LAN and WAN design and implementation Security solutions Enterprise Server & storage solutions Mailing and Messaging solutions Facility management & Annual Maintenance Contracts Network audits OUR VALUESWe dedicate ourselves to providing products and services of the highest quality and reliability, consistent with our commitment to meet the needs and expectations of our customers.OUR MISSIONMatrix is committed to provide IT products, services and solutions, which would enhance the productivity and efficiency of the customer. Matrix would strive for excellence in support functions surpassing customer needs and expectations. Matrix would generate profit by making the customer win always. Matrix would be customer - centric in all functions with the sole aim of providing the customer with 'Peace Of Mind'.