Irin bot chats with your customers or employees in natural language just the way you chat with your friends. Customers can type in free text and let Irin understand and answer as per the given context. Your customers get a much better experience as they are no more forced to select a response from given options only.Irin can answer your customer or employee queries, suggest products and offers while chatting, get you leads, and be active 24 by 7 across popular messaging channels such as whatsapp, instagram, facebook.