Rae Poole's Contact Details

Rae Poole's Company Details

Fisheye IT

N/A, N/A, NZ • 20 - 49 Employees
Professional Services software

When Fisheye was launched in 2001, IT services were still based on a business model called "break-fix". In 2007 Fisheye created a business model that delivers what clients want – IT they can count on to run smoothly and help develop the business.We invested in two of the world's best IT Managed Service business applications. That changed everything.For the first time, we could monitor clients' IT systems around the clock and measure every aspect of their performance. It was like having a stethoscope, ECG and host of other diagnostic devices permanently attached to our clients' networks.This allowed us to offer a predictable, fixed-cost IT Managed Service. Clients have a way to ensure their IT systems keep working smoothly, that they keep pace with the changing needs of the business, and that software and hardware are updated in a planned, strategic manner.Fisheye keeps an eye on your IT investment with two principles in mind:1. Our job is to prevent your system from "breaking" or from needing to be fixed. Let's put this another way – it's to make sure your business doesn't suffer interruptions that can cause reduced productivity and lost business.2.The second part of our job is to make sure your IT systems support your business goals (which usually include growth). Awarded several times over for its commitment and implementation of sustainable principals, Fisheye can ensure your business's IT is profitable, sustainable and minimizes the use of finite resources.