Raef Akehurst's Colleagues at Tell Touch
Raef Akehurst's Contact Details
N/A
Melbourne, Victoria, Australia
Tell Touch
Raef Akehurst's Company Details
Tell Touch is a simple-to-use feedback system designed to put consumers in control. For management, Tell Touch is a risk management tool and has four key benefits: 1. GATHER FEEDBACKEnable consumers and representatives to provide feedback through a simple-to-use in-home kiosk or mobile phone app. Consumers have a record of all feedback lodged and responses.2. SAVE TIMESystemize the feedback process, including: 1. Internal response and actions by staff and managers.2. Communication with feedback provider and primary representatives.3. MEASURE & MANAGEMonitor consumers, individual homes, multiple homes, and staff responses in real-time. Measure the home's performance against the Aged Care Quality Standards.4. COMPLIANCEEnsure reporting systems and open disclosure principles meet the requirements of the Aged Care Quality Standards. Tell Touch's intuitive performance indicators are the enablers for undertaking any self-assessment processes such as audits, surveys, and review of staff performance.