Rafael Murcia's Contact Details

Rafael Murcia's Company Details

BBVA AI Factory

Madrid, Community of Madrid, Spain • 51 - 200 Employees
Information Technology and Services

We are data scientists, technologists, domain experts, strategy practitioners, and visual communicators. BBVA AI Factory is the global development center where BBVA builds the Artificial Intelligence capabilities. We work to respond to the bank's priorities, while also seeking to ensure that the impact of AI reaches the entire organisation.Our mission is to create new products that would position BBVA as a major player in the new role of banking in society. For instance, accompanying our clients in improving their Financial Health through personalised advice, optimising the work of remote agents to provide better customer service or providing BBVA's decision makers with key knowledge to detect fraud. We therefore believe in the development of AI that takes into account aspects such as bias mitigation, fairness and the ethical and secure usage of information. The privacy and protection of personal data is our top priority, surpassing the legal requirements of the countries where we operate.