Rafael Vidal's Colleagues at DebtStream
Rafael Vidal's Contact Details
Curitiba,State of Paraná,Brazil
DebtStream
Rafael Vidal's Company Details
A forward thinking fintech company built upon real industry experience. We offer an end to end Digital collections and recoveries solution. Whether you want an ‘Off the shelf' or fully tailored experience for your customers, we can support you. Our product can support all of the main collections and recovery functions in an online and full self service digital platform.The evolution of the Digital era has and will continue to shape consumer behaviour and demands. Changing consumer behaviour means that companies wanting to truly engage with their customers need to adapt and refresh their customer service accordingly.Collections and recoveries customers are no different, they expect to be able to engage and interact on their terms and through a channel of their choice. That's why we created DebtStream, a company that is passionate about delivering a great customer experience, backed by vast industry experience.We have a passion for delivering great customer experiences. Our team has significant experience working across many areas of the financial sector and for a large part within collections and recoveries. We find that traditional collection techniques are largely outdated; however they are still widespread across many banks, finance houses and debt collection agencies. Focus remains on commercial value rather than delivery of support and customer experience, which we believe delivers the greatest return to any business.