During my years of recruiting, I encountered well educated candidates who simply lacked the people skills to fit into a dynamic team environment. I saw healthcare providers with low patient satisfaction scores often terminated without the benefit of professional coaching or the opportunity for behavioral education. I am certain we have all have worked with CEOs who were so lacking in self-awareness, they were unable to recognize their own limitations that prevented the success of the organization. No matter the industry, teams whose members struggle to communicate effectively with each other or with another department typically suffer from high turnover rates resulting in low productivity and increased labor costs. COMMUNICATION AND INTERPERSONAL INTELLIGENCE – whether it's with our co-workers, clients, partners or children – determine the success of those relationships. The good news is, we can grow our communication and emotional intelligence skills through increased education and self-awareness. Learning about my personality type and how I naturally interact with others and how others perceive me was an A-HA moment for me nine years ago when I was first introduced to the Myers-Briggs Type Indicator (MBTI). Personality type determines how we cope with stress, manage conflict, make decisions and process information. In addition to personality, emotional intelligence also affects your success in personal and business relationships. Listening to and understanding people's concerns, fostering meaningful dialogue, building trust – these are all skills that relationships depend on. Your intelligence or creative ideas won't matter if people find you unbearable to live or work with. Using the MBTI or EQ-I 2.0 assessments, I can assist you in recognizing your strengths in addition to any behavior that may need modification. I can give your team new tools to boost communication and productivity. Visit http://www.type-works.com today!