Director of Client & Business Services at JD Insights - Kansas City, Missouri, United States
We get your customers to give us honest feedback they'd never give you directly. These conversations are the source of massive opportunities for growth and innovation. Plus, it's much easier to save an existing client that may not be as active than to try and win them back. We don't do focus groups. We don't do surveys. Just old school conversations with your customers to uncover blindspots and opportunities to improve.