Customer Service Representative/ Technical Support at Uprise.co - Dawes Point, New South, AU
Uprise (www.uprise.co) is a mental health and performance improvement solution for businesses. This award-winning solution helps HR improve employee engagement, retention and performance by proactively engaging staff, using clinically proven psychological techniques delivered via mobile app and enhanced with phone coaching.Unlike employee counselling (EAP) that reacts once employees are already in crisis, Uprise's award-winning new technology portal identifies and supports employees with mental health issues (anxiety, depression, stress) BEFORE they reach crisis point. Whereas EAP is crisis management, Uprise is crisis prevention. Uprise can work with your existing EAP to increase utilisation or replace your EAP if needed.RESULTS-DRIVEN50% reduction in absenteeism and presenteeism, 1.3pt boost in company NPS, 67% reduction in self-reported turnover risk, 4wks of Uprise equivalent to results for 12wk mindfulness intervention, 16x wellbeing improvements compared to Fitbit challengeTRUSTED BY LEADING EDGE COMPANIESCustomers include Lendlease, Telstra, KPMG, IAG, Resmed, PayPal and others.EVIDENCE-BASEDUprise is based on the research of founder, Dr Jay Spence, whose PhD research into online mental health treatments demonstrated that the protocols used in Uprise are just as effective as face to face therapy, but at less than a quarter of the cost and time burden for participants.