Richard Birley's Contact Details

Richard Birley's Company Details

ENSEK

Nottingham, Nottingham, UK • 250 - 499 Employees
Technology Consulting/Tech Services

ENSEK provides a 100% cloud-native SaaS platform that powers energy supply businesses across the globe.We want to simplify the energy industry by providing a solution that allows energy suppliers to focus on what matters - Their customers.With ever evolving consumer expectations, greater levels of competition, and increasing regulatory pressure, the pace of change and the need to continuously adapt is unprecedented for energy retailers.Combined, this creates two main challenges that energy suppliers face:1) Significantly reducing cost to serve 2) To deliver an excellent customer serviceUsing our API-driven platform and combined services, customer-centric, digital-first energy suppliers can hold their entire customer lifecycle in one place. The highly automated solution works to reduce operational and business pressures, enabling energy suppliers to focus on the value-add areas that drive success.We understand that a successful solution means happy customers and increased margins.The ENSEK solution can help energy suppliers:- Simplify day-to-day operational processes and cut complexity, reducing cost to serve by 15%- Increase customer service ratings by 20% and employee satisfaction by 50% using a data-fueled platform- Communicate seamlessly with customers, partners and colleagues using API-rich software.