Rick Dawson

Escalations Account Manager at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Rick Dawson's Colleagues at Virtual Observer, (formally known as csi)
Jeremy McCallum

VP, Professional Services

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Jessica Clay

Regional Director, Technical Account Management

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Chris Donovan

Program Manager

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John Poulos

Senior Enterprise Solution Consultant

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Chris Romero

Strategic Account Director

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Adam Lutz

Technical Lead

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Ajay Bhalerao

Sr. Manager (Cloud Automation)

Contact Ajay Bhalerao

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Rick Dawson's Contact Details
Email (Verified)
***@five9.com
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Mobile Number
(XXX) XXX-XXXX
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HQ
860-289-2151
Location
Gilroy,California,95020,United States
Company
Virtual Observer, (formally known as csi)
Rick Dawson's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
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Frequently Asked Questions about Rick Dawson
Rick Dawson currently works for Five9.
Rick Dawson's role at Five9 is Escalations Account Manager.
Rick Dawson's email address is ***@five9.com. To view Rick Dawson's full email address, please signup to ConnectPlex.
Rick Dawson works in the Information Technology & Services industry.
Rick Dawson's colleagues at Virtual Observer, (formally known as csi) are Jeremy McCallum, Jessica Clay, Chris Donovan, John Poulos, Chris Romero, Adam Lutz, Ajay Bhalerao and others.
Rick Dawson's phone number is 860-289-2151
See more information about Rick Dawson