Rick Perkins's Colleagues at NuTEQ Solutions
Rick Perkins's Contact Details
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Alpharetta, Fulton County, Georgia, United States
NuTEQ Solutions
Rick Perkins's Company Details
NuTEQ Solutions, Inc is a SaaS provider of automated subscriber management to the broadband industry. Today's consumer has an ANYTIME / ANYWHERE, self-help mindset. We integrate our Subscriber Management platform - GOCare - into our client back office systems to enable real-time account access without phone calls or internet access. GOCare also monitors network usage, subscriber interactions, and delivers real-time notifications to our clients before subscriber frustration results in churn.Subscribers DO NOT want to call a service provider today! GOCare results validate subscriber preference for self-help with 25% - 30% reduction in call volumes, 80% reduction in missed appointments, they pay faster and churn less often.Lower costs & happier customers is what GOCare is all about.