Rickus Merwe
Service & Logistics Coordinator at IKON Office Technology - Cape Town, Western Cape, South Africa
Rickus Merwe's Colleagues at IKON Office Technology
Rickus Merwe's Contact Details
(086) 111-4946
Cape Town,Western Cape,8001,South Africa
IKON Office Technology
Rickus Merwe's Company Details
About IkonIkon is based in Durbanville, and are suppliers of office technology in the greater Cape Town area; we have customers in all areas of South Africa and we can provide service Countrywide.We supply office solutions that includes:Multifunction digital mono and colour - printers, scanners, fax, copiers (MFP)PABX telephone systems - Analogue, IP and VoIPArchive software and document management solutions, MDS/MPS, SaaSRental and Service agreementsThis is what differentiates Ikon in a very competitive industry:Ethical and Moral values With a combined 30 years industry experience we have seen all the tricks and shortcuts, but we took a decision at the inception of Ikon that we will conduct business in an ethical manner. Dedication to Service We are focussed on looking after our most valuable assets, our clients – every care is taken to do things by the book, and not take any shortcuts, or to rely on silly margins from the sales.Only Original Toners and Parts We only use original toner and parts in our contract machines; this has a remarkable effect on the equipment's uptime and long-term durability. Compatible toners & parts are simply not as reliable as originals, and the customers are the ones that lose out in the long run. Rental and Service Agreements without onerous clauses Our agreements do not have the clauses in that many other companies do, where you can be charged for "service not yet received", as well as automatic rental renewals, to mention but two. Ask us for copies of our agreements to see how customer friendly they are.Exceptional support from our suppliersWe are extremely privileged to have suppliers like Develop SA , Lexmark SA, First-Coast, CBX Tech. and many others as partners; these organizations take a definite interest in us and our clients' wellbeing, thereby making our delivery of world-class solutions to our clients easy – in the end, everyone wins.