Inbound Third Party Order Verification Specialist at Calibrus - Tempe, Arizona, United States
Calibrus is an onshore Customer Management Contact Center provider specializing in customer management solutions and back office support, including:- Third party verification (TPV)- Customer authentication- QA call monitoring- Customer service and support- Surveys and post sales assessments- Outreach programs – welcome calls, billing explanations, satisfaction checkups, contract anniversary, etc. - Hosted call recording – claims recording and voice signature