Rochelle Thielen

EVP, Partnerships at HONK Technologies - Los Angeles, CA, US

Rochelle Thielen's Colleagues at HONK Technologies
Tyler Mugleston

Customer Service Representative Escalation Specialist

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Iris Gonzalez

Customer Service Representative

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Natalie Jones

Manager of Marketplace Growth

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Mavet Carranza

Manager, Marketplace Operations

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Emily Nelson

Events Manager and Marketplace Communications Lead

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Scott Sullivan

PLM - Customer Experience

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Rochelle Thielen's Contact Details
HQ
800-979-3162
Location
Company
HONK Technologies
Rochelle Thielen's Company Details
HONK Technologies logo, HONK Technologies contact details

HONK Technologies

Los Angeles, CA, US • 100 - 249 Employees
Technology Consulting/Tech Services

HONK, a flexible on-demand mobility platform, helps top insurers, fleets, automotive OEMs, and used-car retailers deliver modern, digital roadside customer experiences and meet scalable same-day vehicle transport demands. HONK delivers results for your business: HONK's transparent platform, expansive nationwide partner network of over 75,000 service vehicles, and fully managed contact center delivers results: > 50% reduction in service wait times > Double digit increases in NPS and Customer Satisfaction scores > 100-200% increases in automation and STP(straight through processing) > Saving hundreds of thousands in operational costs for clientsWith HONK, businesses increase efficiencies through advanced digital tools, customizable integrations, and HONK's high-performing service provider network to build brand-defining retention and loyalty engines. HONK's digital-first, modular approach is designed to optimize: > Roadside assistance programs > Auto claims processing > Accident scene management > Fleet maintenance > Vehicle logistics and transportThrough a data-first approach, we collect and dissect real-time, granular metrics to continuously build innovative products that solve operational inefficiencies, promote brand loyalty and improve customer retention for our clients. Headquartered in Los Angeles, CA. HONK has helped millions of customers get back on the road safely since 2014. ––––> For more information on how HONK can help your business, visit www.honkforhelp.com/industry-solutions––––> For information on becoming a HONK Service Provider Partner, visit www.joinhonk.com.––––> For motorists who need immediate roadside assistance, visit www.honkforhelp.com.

on-demand technology mobile roadside assistance automotive towing mobility platform B2C Automotive Information Technology and Services Computer Hardware Software Information Technology
Details about HONK Technologies
Frequently Asked Questions about Rochelle Thielen
Rochelle Thielen currently works for HONK Technologies.
Rochelle Thielen's role at HONK Technologies is EVP, Partnerships.
Rochelle Thielen's email address is ***@honkforhelp.com. To view Rochelle Thielen's full email address, please signup to ConnectPlex.
Rochelle Thielen works in the Information Technology and Services industry.
Rochelle Thielen's colleagues at HONK Technologies are Tyler Mugleston, Iris Gonzalez, Dan Rosenthal, Natalie Jones, Mavet Carranza, Emily Nelson, Scott Sullivan and others.
Rochelle Thielen's phone number is 800-979-3162
See more information about Rochelle Thielen