NTRglobal's always-on, cloud-based secure remote access technology boosts productivity and enhances customer satisfaction through its stand-alone solutions, NTR Cloud, Support Ultimate, NTR Chat, add-on modules and integrations with leading help desk and ITSM providers. Flexibility, scalability, security and privacy are critical success factors as IT service management and help desk professionals move toward cloud-based solutions. NTRglobal’s modular products and easy integrations, thanks to its API, are built on industry-essential functionality that adapt to your IT environment and respond to your business needs, process and budget. NTRglobal, an ASG Software Solutions company, also offers a range of training, customization and integration services designed to simplify IT management infrastructure, enhance service delivery and optimize. NTRglobal works closely with leading technology partners, such as BMC Software, Salesforce.com, ConnectWise and Spiceworks, to enhance their product portfolios with cloud-based remote support solutions, next-generation chat and innovative agent technology.