Co-founded by Susan Salgado, Hospitality Quotient was the leadership development platform of Danny Meyer's award-winning Union Square Hospitality Group (USHG), offering workshops and speaking engagements for a diverse range of organizations.For more than 30 years, USHG has been creating authentic, memorable customer experiences by first creating remarkable employee experiences. Our success lies in translating this concept to other industries, from healthcare, to finance, to retail, and beyond. Through HQ, we shared best practices in leadership and customer experience to organizations across more than 20 industries.