Ron Dayney's Contact Details

Ron Dayney's Company Details

Axiom Labs LLC

, , United States • 1 Employees
Information Technology & Services

Axiom Labs LLC provides technical support and training services for many aspects of computer and internet technology.Summary:• Have the skills to provide technical support and training for over 35 years.• Worked with owners, managers, executives, and staff to coordinate tech support and training.• Maintain and improve technology for numerous clients simultaneously.• Train end users on technical procedures and develop training courses.• Implement end to end solutions from concept to installation and training.Training experience:• Facilitate training end users on Word, Excel, Outlook, Power Point and other applications.• Selected and managed the LMS (Learning Management System) for a training consulting firm.• Designed online courses using Articulate and Adobe Captivate to publish training modules.• Use an LMS to assign, track, coordinate and generate reports of training completed.• Developed training for a Yacht pilot training company with Coast Guard approved courses.• Test online training modules and perform QC (Quality Control) function.• Provide feedback and metrics to improve instructional design functionality and content.Technical Support experience:• Implement computers, networks and internet for businesses, primarily Microsoft based.• Proficient in utilizing technology for continuous improvement of a production process.• Perform quality control and process improvement functions to achieve zero down time.• Presenting written and verbal reports to owners, managers and directors.• Creating detailed documentation of schedules, processes and procedures.