Ron Richards's Contact Details

Ron Richards's Company Details

Dynamic Business Capabilities, LLC

Vienna, Virginia, United States • 2 Employees
Management Consulting

How does your business do its business? Is it energized, effective and vigorous? Are you happy with your revenue and profitability growth? Are you able to scale and grow effectively? Are your staff and customers happy? It can be hard to create the business structures that you need while meeting deadlines, fulfilling customer commitments, managing staff and keeping up with administrative details. It is something most, if not all, growing companies struggle with. We help companies improve their profitability and effectiveness, by focusing on leadership & management practices, optimizing customer experience, and setting employees up for success.Successful employees are engaged, which is one of the top factors for how successful a company is or becomes.Poor customer experiences due to quality & consistency issues, cause rework, delayed payments, higher employee turnover, lower customer retention and decreased revenues.A lot of companies have tried various approaches to improving people and process issues, but they don't always get great results. Some approaches just don't create an environment that naturally encourage employee engagement and effective team dynamics. Others are just too time consuming, loaded with activities on top of already full plates. What's the missing pieces?Setting up the right environment to naturally encourage engagement and focus on the 5 key engagement drivers.Being strategic to design processes that not only create great customer experience, but also great internal experiences for your staff and business.Businesses we have helped in the past have been able to: o Grow revenue by double digitso Increase customer satisfaction & retentiono Increase employee engagement & retentiono Improve the reliability and consistency of their products and servicesWant more information?Just email us at info@dynamicbc.com. We can send you our Execution Self-Assessments to gain clarity on key areas impacting your delivery.