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Msa Multi Serass

, Lombardia, Italia • 51 - 200 Employees
Outsourcing/Offshoring

Company ProfileMsa Multi Serass has through the years become the recognized high performance leading market player in claims management with Global reach, able to provide a top quality service, fast pace of contact and settlement, first class communication through accessibility and availability, together with an outstanding personal and professional integrity.Key figuresMsa Multi Serass has been the first claims handling TPA in Italy (established in 1979 by Mr Salvatore Campus).The services offered by MSA ranges from management of all stages in Claims Handling (from the FNOL to the payment) either for current claims and for run-off claims to specialist claims (professional liability, …), foreign claims, management of litigated claims through a team of internal lawyers, antifraud (through a dedicated process and a new leading edge technology System: Detector).The business model pursued by Msa Multi Serass allows on the one hand start up Companies (i.e. operating under the Freedom to Provide Services) to pursue a full outsourcing policy, thanks to a Claims Management System (in line with best practices), which ensure minimisation of investments and time to market, and on the other hand traditional Companies to maintain variable costs (pay per use) with flexible agreements, a reliable benchmarking with their internal claims structure and the opportunity to increase/reduce their commercial plans with no impact or ties.The network structure ensures full coverage of the main areas of the Italian territory (with offices located in Milan, Turin, Trento).The Claims Management System is entirely paperlessOur credentials are the best business card: long term business relationships with almost 20 Insurers